Skills & Competencies for Import/Export Clerk II

Import/Export Clerk II job profile

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JOB SUMMARY for Import/Export Clerk II

Supports import and export operations, including shipment logistics, documentation, and customer service.

JOB RESPONSIBILITIES for Import/Export Clerk II

Conducts audits to verify physical shipments accuracy using bills of lading, invoices, and other documents. Identifies and records any discrepancies. Prepares, distributes or processes documentation to ensure required documents are in place and correct. Coordinates and communicates with customers, agents, vendors, and shippers to maintain process flows and resolve issues. Performs data entry of shipping and cargo details into systems following required procedures.

Import/Export Clerk II SALARY RANGE

BASE 50%
$51,124
TOTAL 50%
$51,877
Job Level
A02
Job Code
MM18000103
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Import/Export Clerk II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Import/Export Clerk II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Import/Export Clerk II

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools and applications in conducting effective data entry.
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Level 2 Behaviors
(Light Experience)
Reports data entry-related areas to meet and exceed performance expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data resources in collecting and reviewing data to correct information errors and incompatibilities.
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Level 4 Behaviors
(Extensive Experience)
Organizes data submitted for entry to prevent data losses and ensure confidentiality.
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Level 5 Behaviors
(Mastery)
Leads the overall automation and optimization of data entry to eliminate manual processing.
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2 Job Family Competencies – Document Processing
Proficiency Level -2
Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Lists commonly used intelligent systems and applications used in document processing.
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Level 2 Behaviors
(Light Experience)
Follows applicable standard operating procedures in converting relevant data into digital document formats.
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Level 3 Behaviors
(Moderate Experience)
Works with the document control personnel in handling the processing of document changes.
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Level 4 Behaviors
(Extensive Experience)
Validates and resolves the discrepancies in important documents to ensure accurate processing.
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Level 5 Behaviors
(Mastery)
Leads the processing of data into electronic documents to foster digital transformation.
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3 Import/Export Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk II
Proficiency Level - 4
5 Competency for - Import/Export Clerk II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Import/Export Clerk II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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2 Core Competencies – International Trade
Proficiency Level -2
Skill definition-Providing and conducting an exchange of goods and services between countries to drive opportunities for revenue growth and market competitiveness.
Level 1 Behaviors
(General Familiarity)
Lists the processes and steps involved in importing and exporting goods and services.
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Level 2 Behaviors
(Light Experience)
Utilizes specific tools to understand how the global network affects international trading.
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Level 3 Behaviors
(Moderate Experience)
Uses various styles in collaborating with other countries to facilitate communication worldwide.
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Level 4 Behaviors
(Extensive Experience)
Oversees the planning and analysis of international markets to drive growth in global trading.
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Level 5 Behaviors
(Mastery)
Stays up-to-date on market specifics to anticipate future challenges in international expansion.
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3 Import/Export Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk II
Proficiency Level - 4
5 Competency for - Import/Export Clerk II
Proficiency Level - 5

Summary of Import/Export Clerk II skills and competencies

There are 0 hard skills for Import/Export Clerk II.
8 general skills for Import/Export Clerk II, Data Entry, Document Processing, Import and Export, etc.
8 soft skills for Import/Export Clerk II, Standard Operating Procedures (SOP), International Trade, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Import/Export Clerk II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in International Trade, and be skilled in Attention to Detail.

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